TSA and DHS
Now, perusing the TSA site brought me to the employment opportunity section and I was curious who is qualified to “determine that an item on the permitted chart is dangerous.” A Transportation Security Screener position available in Boston, MA requires a high school education and U.S. citizenship. They qualify that by specifying that the applicant must “pass tests, interviews, and other evaluations demonstrating that they have the necessary skills and abilities for job performance.” They specify color vision and hearing, mental, interpersonal and physical skills of lifting 70 lbs. and operating in a stressful and distracting environment.
Why is it that these people are not required to be extraordinary individuals with amazing cognitive skills? Because we won’t pay for it. This screener job is probably the most important public contact job in the entire DHS organization and anyone with a pulse practically can qualify. Obviously the salary, (Minimum $23,600 – Maximum $35,400) doesn’t ask for extraordinary individuals. I could earn more money as an administrative assistant with the same qualifications in addition to typing skills. My point is that I don’t trust a high school graduate to determine that my titanium case for my pda is a safety threat and all of a sudden I’m left with no appeals process or recourse for counteraction. After all, I’m trying to catch a plane that I have a non-refundable ticket for and all that I’ll get for my trouble, if I do complain, is a missed flight and a supervisor who will back the employee up just to save themselves the paperwork.
On a side note: Where do all those items that are confiscated go? Are they sold? Melted down? Given away in a raffle at the end of the month to exemplary TSA screeners? See, I think that the TSA give an incentive to their screeners that they have the option of purchasing, at a reduced rate, any item confiscated. It would then benefit screeners to be overzealous in their otherwise excitement-lacking position. Don’t forget that the TSA, listed in the Civil Sanction Guidelines for Individuals, can fine you anywhere from $250 to $6000 for interference with screening through physical contact. The lack of explanation on the TSA site about the procedures involved with confiscating items and fining individuals makes me think that the individual screener supervisor has small amounts of discression or they are so complex that the TSA can’t even post them. Either way, the process doesn’t instill upon me any sense of fairness. What it does say to me is expediency. Take the offending object away and move them along. If they complain or resist, fine them and probably detain them as well. Hmmm…facist? Perhaps. Quick? Definitely. And that’s probably what we as a discerning public want most…the least amount of time spent on the screening process as possible. In some ways, I blame everyone else except Tom Ridge, as he probably only implemented the policy and had limited exposure to its creation. If only I had implemented that same idea of expediency in this blog…
